Miguel is Skift Meetings’ Editor-in-Chief and likes to describe himself as a, “curious creator and caring curator of computerized content and a conscious connector of charismatic characters”. He lives and breathes the event tech sector and is deeply engaged in the global online community of event professionals. Miguel is a Portuguese soul who built a career in the UK and is now raising a young family in southern Denmark.
The Experience Economy
In the latest episode of the Skift Meetings Podcast, the spotlight is on Joe Pine, a visionary thinker whose groundbreaking work on the Experience Economy has reshaped the way businesses approach customer engagement. Pine shares invaluable insights in a candid conversation that weaves through the past, present, and future of event experiences.
Radisson Leverages Automation for Impressive Gains in Group Bookings
Hivr.ai is helping the Radisson Hotel Group rewrite the playbook on group bookings. Impressive leaps in lead-to-quote conversion and customer response rates suggest this automation approach is a game changer.
Shaking Up Event ROI Measurement
Vendelux's Event ROI Index is a bold attempt to inject scientific rigor into the often-ambiguous world of measuring event return on investment. While the initiative is commendable, the question persists: can an algorithm truly capture the ROI of a handshake?