Humans have extraordinary brains. There are more connections in an average human brain than there are atoms in the universe, which means that our biggest asset is the super-computer between our ears. We process information using two very different but complementary processing styles, commonly referred to as the right brain and left brain. The left […]
The Best Posts of February 2015 on @EventMB
Time for our monthly roundup of the hottest articles on your favourite event blog. February was an amazing month, we are sure you enjoyed your dose of inspiring content. If you were busy planning your next event, here is what you missed last month. The Best Posts in February 2015 1. 11 Steps for How to Handle […]
Developing your Personal Brand as an Event Planner
Being an event planner is extremely fun (most of the time). Those planners who stand out from the crowd as the best of the pack when it comes to dedication, hard work, creativity and achievements are those who have created a name for themselves in the sea of event managers around the world. The events […]
11 Steps for How to Handle a Customer Complaint at Your Event
Dealing with customer complaints effectively is an important skill, particularly if the feedback comes in the middle of a live event. How do you handle an event complaint situation? If you get it wrong you will probably lose a valued attendee forever. However if you get it right you could manage to turn a negative […]
The Best Posts of January 2015 on @EventMB
Time for our monthly roundup of the hottest articles on your favourite event blog. Yes, the first month of the year is over, fast right?! January was an amazing month full of inspiring content. We are sure you loved it. If you were busy planning your next event, here is what you missed last month. […]
How to Create the WOW Factor in Event Customer Service
A happy customer (attendee) is often a returning customer (repeat attendee). This post looks at how to create the WOW factor in event customer service. Ensure your event is memorable for all the right reasons and to keep your guests happy, loyal and most importantly coming back to your events! Great First Impressions You only […]
Event Personalization Tips to Kick Off the New Year
Welcome to 2015! As we move into a new, exciting and eventful new year, let’s prepare for it by going in full force! The best way to go about this is to analyze what we learned as event pros in 2014, and use the data and golden nuggets pulled together from all of the events […]
Brand Storytelling at Events
Good stories get read, maybe archived or used again once, but more than likely they get deleted. Great stories last a lifetime. Think about it – what stories come to mind from this year alone when you scroll through your brain index of the mass social, digital and mobile news articles you have encountered? I’m […]